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Frontier Takes Over Our Internet Service, Slows It Waaaaay Down
As Verizon builds their FiOS network, they’ve sold off their landline and DSL business in many markets to Frontier. This isn’t necessarily a bad thing, but it has been for Nick and other former Verizon...
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Please, Make The Imaginary DSL Bills Stop
It’s not that Whitney is stuck in a zombie debt situation. Her problem is that her debt never existed in the first place. She’s being billed for DSL service by “Frontier Communications” – which is a...
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Frontier Bills For Phantom Phone Line For 5 Months
Back in the cold days of January, reader Chris moved away from FiOS territory. It was very sad for everyone involved, but he and his household moved on, subscribing to DSL service from Frontier. One...
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Customer Pens Break-Up Letter To Frontier Communications CEO, Gets Positive...
(Frankieleon)We’ve written before about the perils of authoring angry, profane rants at the companies that do nothing but disappoint. But we didn’t really say anything about tongue-in-cheek, purple...
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Frontier Customers Sue, Alleging They Don’t Get Advertised Internet Speeds
(Brad Clinesmith)In a recently filed class-action suit, Frontier Communications customers in West Virginia allege the cable/Internet company advertised high-speed broadband packages but then failed to...
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State Lawmaker Says Cable Company Blocking Broadband Legislation
(Jeremy Schultz)While we all know that companies don’t spend piles of cash on campaign contributions and lobbying just to support candidates they believe in, it’s rare to hear an in-office politician...
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New Frontier Customers Get Bad First Impression After Verizon Sale And...
Back in February, Frontier Communications and Verizon announced a massive deal where Verizon sold broadband, cable TV, and voice markets in California, Texas, and Florida to Frontier. Millions of...
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Another Broadband CEO Admits: Data Caps Have Nothing To Do With Capacity
Supporters of internet data caps want to have things both ways: admitting that the monthly usage limits have nothing to do with congestion, while simultaneously arguing that those who use the most...
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